Social Media for Dealers

A resource from HuebnerPetersen's Dealer Marketing Services

RV dealers take note…

RV dealers take note of this blog post:

“Dear Car Dealerships – Stop Sucking” (specifically, stop w/ the bad websites, you can do much better and that’s where consumers shop!) via Chris Brogan’s blog http://bit.ly/baXmOB

*photo credit Electric Images

Filed under: Local Biz Tools, The Basics, , , , , , , , , , , ,

Integrating email & social media.

After posting last week about the importance of collecting addresses and the advantages of email marketing (here), we thought that we’d share a great article, the “7 top tips to integrate email with social media” to help get your brain churning even more!

These two forms of marketing (email and social media) can join forces to help your dealership get the most out of both of them!  Check out this article, “7 top tips to integrate email with social media” (by Tink Taylor) for some great and practical ideas on how to combine social media and email marketing efforts.

Integrating your email campaigns with your social media program

Our favorite tips from the article:

1.  Include ‘share on social network’ links in your email messages.

This makes it easy for your email readers to share the content they find valuable.  If you make it easy for someone to share, they’re more likely to do it (and sharing is what it’s really all about)!  Add “share” buttons to content and links you focus on in your email efforts.  AND, if you don’t already, make sure that you have these same share buttons on your blog.  Make it easy to share every piece of content your dealership creates!

2.  Use blog posts as content for email newsletters.

A lot of people think that having a newsletter and a blog is going to be a lot of extra writing work, but that’s not always the case!  Get the most out of your writing by using it in multiple ways.  Feature your best blog posts in your email campaigns (and conversely highlight newsletter material on your blog).

Filed under: Email Marketing, , , , , , , , , , , ,

Collect those all-important email addresses!

Email marketing and collecting email addresses

For most RV dealers, summer is the busy selling season, the time when customer traffic is at it’s peak and the camping season is underway. It also happens to be a great time to collect your customer’s email addresses and build a list your dealership can use for the rest of the year (and years to come!).

Email marketing is a great way to stay in touch with customers. You’re not only reaching them where they are (on their computer or their phone) but you’re providing them with a dynamic message – giving them links, images, and a way to respond.  Best of all, you’ll save a ton of money doing by utilizing email marketing. In comparison to traditional marketing mediums, email marketing costs only a fraction (it’s way cheaper than print, TV, radio, or outdoor advertising).  To top it all off, email marketing campaigns provide fairly advanced tracking methods.  You can easily see who opened your email, how many times they opened it, what links they clicked on, when they clicked on links, and much more!  Email tracking provides important metrics for follow-up and marketing planning.

Today, we just want to remind you that the first step in being able to use email marketing effectively is to build an up-to-date list of your customer’s email addresses (you should not plan on buying or renting a list).  So, get on it!  Ask every prospect and every customers for their email addresses (We’re sure you can think of a tasteful way to do it)!

For more information on email marketing and the importance of recording all your customer’s and potential customer’s email addresses, click here.

Filed under: Email Marketing, Quick Tips, , , , , , , , , , , ,

Nobody wants to be sold to.

Don't overload your RV prospects with a sales message

Without a doubt, social media is a powerful marketing tool for your RV dealership.  BUT, with that said, social media should not be used to push an advertising message.

The bottom line:

Nobody is checking their Facebook or visiting Twitter to be sold to, they’re not there to listen to “Sale!” “Buy!” “Visit today!” or “Shop now!”.  People in social media do not want to be inundated with sales messages.  People are on social media to connect and engage in conversation.

So, you might ask, “Without an advertising angle, how is social media a helpful marketing tool?”

Our answer:

Marketing, in it’s most basic form, is about finding out what a customer’s needs are and explaining your unique solution for meeting those needs.  Marketing in social media is no different.  Use social media to listen to your customers and prospects.  Find out what they’re talking about, what they need, and then offer solutions/help/recommendations/advice.  Use social media to become a resource for your customers, to establish a relationship, build trust, and help them with their RVing needs (whether it be camping advice, parts recommendations, service tips, or product knowledge)!

Social media allows you to differentiate your dealership on something other than price.  It allows you to capitalize on your dealership’s strengths, know-how, customer service,  and products.  In social media, you’re can actually communicate with customers and prospects, not just hit them with a sales message.

Social media is not meant for shouting sales messages.

Photo credit: Tim Parkinson

Filed under: Strategy, The Basics, Why social media?, , , , , , , , , , , , , , ,

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This information is brought to you by HuebnerPetersen's Dealer Marketing Services and Front Lines Marketing Programs. Please visit http://HuebnerPetersen.com for further information.

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