5 Reasons to get acquainted with Twitter
Have you caught yourself wondering why Twitter? The real question that needs to be asked is why not? Many communication tools were met with these exact questions, the postal service, the telephone and even email… but now all of these are fully integrated into our lives and businesses. Why not give Twitter a chance? Between the actual service and all of the applications available on Twitter, you’re bound to find the perfect way to integrate Twitter into your dealership’s toolbox. It’s worth spending a little time getting to know Twitter.
Here are 5 ways that Twitter can help your business and your dealership:
1. Monitor what people say about your business
Twitter allows you to put your ear to the ground and tap into what people are saying about your dealership, the RV brands you carry, your competitors, and the RV industry. Twitter is a great tool for keeping a pulse on information in the RV marketplace.
2. Customer acquisition
Twitter allows you to reach potential customers that may have escaped your grasp in the past. It allows you to build a broad, targeted community and get a conversation started.
3. Customer service
Twitter can alert you conversations that involve your dealership, your products, your people, and your community. This helps you interject and respond — bringing your customer service up to a completely new level.
4. Endless knowledge
An abundance of ideas, suggestions, and tips are always available on Twitter. Whether it’s a new direction for a promotion or tips on how to reach new customers Twitter can elevate the way your dealership does business.
5. Dealership promotion
Link to product/parts/service specials, your website, specific units, or other points of interest relating back to your dealership. Develop an audience on Twitter, and then communicate your offerings with them.
Filed under: The Basics, Twitter, customer service, customers, Getting started, learning, Listening, marketing, promotion, social media, Twitter
[...] for Twitter. Fill in your profile, get a picture up and start learning what Twitter is all about. (Click here or here to access information on getting started with [...]